FAQ

About Our Products

What makes Mantidimai handbags special?

Mantidimai handbags are designed with a focus on feminine elegance, unique details, and timeless style. Each piece features carefully selected materials, delicate craftsmanship, and signature designs that make every bag stand out.

What materials are your handbags made from?

Our handbags are made from carefully selected materials, including premium satin fabrics, soft textiles, and decorative crystal embellishments. Each material is chosen to balance beauty, comfort, and durability.

Are the handbags suitable for everyday use?

Yes. Our handbags are designed to combine style and practicality, making them suitable for daily outfits, special occasions, travel, and evening events.

Orders & Shipping

How long does it take to process my order?

Orders are usually processed within 1–3 business days after payment confirmation.

How long does shipping take?

Standard shipping usually takes 6–12 business days depending on your location and local delivery conditions.

Do you offer free shipping?

Yes. We offer free shipping on all orders.

How can I track my order?

Once your order has shipped, we will send a confirmation email with tracking information. Please allow 24–48 hours for tracking updates.

Returns & Refunds

Can I return my order?

Yes. We accept returns within 30 days after delivery. Items must be unused, in original condition, and include original packaging.

How long does it take to receive a refund?

Once your return is received and inspected, refunds are processed within 5–10 business days.

What if my item arrives damaged?

If your item arrives damaged or you receive an incorrect product, please contact us within 7 days with photos. We will provide a suitable solution.

Wholesale

Do you offer wholesale?

Yes. Mantidimai welcomes wholesale partnerships with boutiques, retailers, gift shops, and online stores worldwide.

How can I become a wholesale partner?

Please contact us at:

Email: support@mantidimai.com

Include your company information, store details, and estimated order quantity, and our team will get back to you.

Do you support small businesses?

Yes. We work with businesses of different sizes and provide flexible wholesale solutions for boutique owners and growing brands.

Contact Us

If you have any additional questions, please contact our customer support team: