Return Policy

At Mantidimai, we want you to love every piece you receive. If you are not completely satisfied with your purchase, we are happy to offer a return service under the following conditions.

Return Period

You may request a return within 30 days after receiving your order.

To be eligible for a return, items must be:

Unused and in original condition
Free from stains, damage, or signs of wear
Returned with original packaging and accessories

Items that show signs of use, washing, alteration, or damage may not be accepted.

Non-Returnable Items

The following items cannot be returned:

Items purchased on sale or clearance
Personalized or customized products
Items damaged due to improper use

Return Process

To start a return, please contact us at:

Email: support@mantidimai.com

Please include:

Order number
Reason for return
Photos of the item (if applicable)

Our team will review your request and provide return instructions.

Return Shipping

Customers are responsible for return shipping costs unless:

The item received is damaged
The wrong item was sent
The product has a quality issue

We recommend using a trackable shipping service when returning items.

Refunds

Once we receive and inspect your returned item, we will process your refund within 5–10 business days.

Refunds will be issued to the original payment method. Please note that your bank or payment provider may require additional processing time.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the issue. We will provide a replacement or refund solution.

Contact Us

If you have any questions regarding returns, please contact us: